Why has Acas produced guidance on managing employees’ social media use at work?

Why has Acas produced guidance on managing employees’ social media use at work?


Well, we listen to a lot of employers
and employees. We get over a million calls
to our helpline every year and run hundreds of
training and advisory projects. The clear message
we’re getting from employers is they feel uncertain about
setting standards of behaviour when it comes to social media
in the workplace. We commissioned our own research to take a snapshot of how social media
tools were being used in the workplace. We found that in the absence
of any agreed protocol, employers and employees were often
making it up as they went along. Social media can cut through traditional hierarchical structures
at work, and create vacuums where normal standards of behaviour
don’t seem to apply. That’s why we’re asking employers
to set down some simple guidelines so employees are clear about what is and what is not acceptable
behaviour in the workplace. This may just be a question
of referring them to existing standards of performance
and behaviour that apply elsewhere. Clarity is the key here so that employees
don’t have any misunderstandings about how they should behave,
and we can prevent potential conflict.

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