In this video we will show you how to create system recovery media on a USB flash drive. System Recovery media allows you to restore the software on your computer back to its original factory condition. This is useful in the event that you’re having problems with your computer that you can’t solve. Performing a system recovery will solve software-related problems. If a problem persists after performing a system recovery, the computer may need servicing. Toshiba recommends you keep at least one set of recovery media to use in case of an emergency. You can create system recovery media on a USB flash drive using the Toshiba Recovery Media Creator utility. A USB flash drive may also be referred to as… …a USB stick… …or a USB thumb drive An external, USB hard drive cannot be used. You can also create system recovery media using DVDs. This is discussed in another video. You may have heard of system recovery media referred to as… …Recovery DVDs… …Recovery Discs… …or Restore Discs. Or you may have heard of the process referred to as restoring to factory settings. Don’t confuse System Recovery with system restore. They are separate processes, and this video is only about System Recovery. During System Recovery you LOSE ALL DATA and programs that are not preinstalled at the factory. This includes applications you installed yourself, photos, documents, and anything else that was added to the computer. Don’t worry; your data is only lost when you perform the system recovery. In this video, we’ll be showing you how to create system recovery media in case you need them in the future. Simply creating system recovery media will not cause you to lose any data. Now let’s create system recovery media for your computer. To open the Toshiba Recovery Media Creator, start typing “Recovery Media Creator” at the Start screen. Select RECOVERY MEDIA CREATOR from the options presented to you. “Toshiba Recovery Media Creator” or something similar may be listed instead. Select YES when the dialog box appears. Selecting No will exit the program. TOSHIBA Recovery Media Creator will open. Under MEDIA SELECTION, “System Recovery Media” should be checked by default. If it isn’t checked, place a checkmark in the box. “Media Set” allows you to select the type of media you prefer. For this procedure, we will be using “USB Flash.” The INFORMATION box provides information about the USB flash drive you’ll be using. Ensure the VERIFY box on the lower left is checked, which it should be by default. This option will ensure the USB flash drive is in good working order when completed. Select CREATE near the bottom right to start. You will be prompted to connect a USB flash drive to one of the USB ports located on your computer. Connect the USB flash drive and select the OK button on the prompt that looks like this. Windows may display a toast notification that looks like this when you connect the USB flash drive. If you see it, you may simply ignore it. It will disappear after a few seconds. During the next step, the USB flash drive will be formatted before the system recovery media is written. This means all files on the USB flash drive will be erased. Ensure you have saved any files you need to keep before performing the system recovery media creation. Select OK to continue. The “Status” will indicate “Recording” while the recovery media is being created. The Current Media bar displays the recording progress of the connected USB flash drive. Total Progress displays the progress of the recovery media creation process as a whole. After the recording is complete, the USB flash drive will be verified and “Verifying” will be displayed under “Status” and “Information”. After the USB flash drive is recorded and verified, system recovery media creation will be complete. It’s important to label the USB flash drive for later use as recovery media. You now have recovery media on a USB flash drive to use if you need to recover your computer to factory default conditions. For more information, visit support.toshiba.com.